HELPFUL INFORMATION

Facts & Common Questions

A Gentle Guide for Families, Seekers, and Loved Ones

1. What Is Eternal Marigold?

Eternal Marigold is a healing tribute brand created to honor loved ones through remembrance, ritual, and storytelling.
Our work blends Southeast Asian tradition, Buddhist principles, and heartfelt creativity — offering families a sacred way to keep memories alive.

Our motto is simple and true:

Healing is remembrance.
Remembrance is love.
And love — when honored — becomes eternal.

2. What Services Do You Offer?

We offer spiritual tribute packages designed to honor a loved one with beauty, dignity, and meaning:

• Eternal Flame Package

A gentle remembrance that keeps their light burning.

• Sacred Bloom Package

A tribute that symbolizes transformation, love, and renewal.

• Extended Tribute (Up to 2 minutes)

A longer memorial created with care, artistry, and reverence.

We also offer:

  • Spiritual reflections (Twin Flame, Healing & Awakening)

  • Literature and guided writings

  • Cultural, Buddhist, and remembrance-inspired blog posts

3. Are These Services Religious?

Our offerings are informed by Buddhist compassion, but they are created for all families.

You do not need to be Buddhist to honor a loved one with us.
Every culture and every belief system can participate in remembrance.

Our approach is:

  • inclusive

  • respectful

  • culturally grounded

  • spiritually gentle

4. Who Creates the Tributes?

All tributes are created personally by Lily Colchan, founder of Eternal Marigold.

Every work is:

  • handcrafted

  • spiritually intentional

  • rooted in compassion

  • inspired by Southeast Asian remembrance traditions

No templates.
No automation.
Every tribute is a sacred act of care.

5. How Long Does It Take to Receive a Tribute?

Most tributes are completed within:

  • 24–48 hours for standard offerings

  • 2–3 days for extended video tributes or custom requests

You will always be updated along the way.

6. What Materials Do You Use?

Depending on the chosen package, your tribute may include:

  • Digital memorial artwork

  • Spiritual symbolism (marigolds, lotus, candles, ancestral colors)

  • Healing language and guided reflection

  • Optional Buddhist-inspired elements, upon request

Everything is designed to feel warm, respectful, and timeless.

7. How Will I Receive My Tribute?

You will receive:

  • A downloadable file

  • A viewable link

  • Printing or posting guidance

  • Optional caption text for social media remembrance

This makes it easy to share with family and friends.

8. Can I Request Specific Elements?

Yes.
You may request:

  • Names, dates, or photos

  • Favorite colors

  • Cultural symbols

  • Specific flowers or spiritual motifs

  • Special messages or dedications

Every detail is treated with care.

9. Do You Offer Refunds?

Because all tributes are custom-made, we do not offer refunds once creation has begun.

However, if there are errors or adjustments needed, we will revise them with compassion and respect.

10. Is My Loved One’s Story Safe with You?

Always.

Eternal Marigold maintains strict confidentiality.
Your stories, photos, and memories are held with the highest level of respect — never shared without permission.

11. Do You Ship Physical Items?

At this time, we offer digital tributes and memorial packages only.

Physical healing kits are in development for launch in 2026.

12. How Do I Contact You?

You can reach Eternal Marigold through:

  • The Contact page on the website

  • Direct message on Facebook or Instagram

  • Email us at: legacy@eternalmarigold.com

We respond with warmth, clarity, and care.

About Us